Privacy policy
PRIVACY POLICY
Last updated: April 14, 2026
Henry’s Secret LLC (“Henry’s Secret”, “we”, “us”, or “our”) operates this website and store to provide limited-release ice cream products for local pickup. This Privacy Policy explains how we collect, use, and share your personal information when you use our website or make a purchase. By using our Services, you agree to this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
We may collect your name, email address, phone number, billing and payment details, order history, device information (such as IP address and browser), and any information you provide when contacting us.
HOW WE COLLECT INFORMATION
We collect information directly from you when you place an order or sign up, automatically through cookies and tracking technologies, and from service providers such as Shopify and Klaviyo.
HOW WE USE YOUR INFORMATION
We use your information to process and fulfill orders, communicate with you about your order or pickup, send SMS and email notifications about drops and promotions, improve our website, and prevent fraud.
SMS & EMAIL MARKETING
By providing your phone number or email, you agree to receive order updates, drop notifications, and marketing messages. Message frequency may vary. Standard message and data rates may apply. You can unsubscribe at any time by clicking unsubscribe in emails or replying STOP to SMS.
SHARING YOUR INFORMATION
We may share your information with Shopify (to operate our store), Klaviyo (for email and SMS), payment processors, and service providers that help run our business. We do not sell your personal information.
COOKIES & TRACKING
We use cookies and similar technologies to improve website performance, analyze traffic, and support marketing and advertising. You can adjust your browser settings to disable cookies.
TARGETED ADVERTISING
We may use your information to show you relevant ads on platforms like Instagram or other websites. You can opt out through your browser or device settings.
DATA RETENTION
We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, or delete your personal information. To make a request, contact us below.
SECURITY
We take reasonable measures to protect your information, but no method of transmission is completely secure.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page.
CONTACT
Henry’s Secret LLC
9157 W Sunset Blvd, Ste. 300, West Hollywood, CA 90069
contact@henryssecret.com
424-249-3092